Lead time
Lead time depends on material availability, label quantity, proof approval, and production schedule. The order form includes a needed-by date so rush needs can be reviewed before production.
Shipping
Orders ship to the United States or Canada address confirmed at checkout or quote approval. Tracking information is added to the private order-status page when available. Customer-provided carrier accounts, site delivery windows, dock instructions, or attention lines should be included in the order notes.
Damage or missing items
If a shipment is damaged, missing items, or appears incorrect, email Sales@datacentertags.com with the order number, photos, packaging details, and a short description of the issue.
Returns
Most products are custom engraved and cannot be returned for ordinary preference changes after production. If the finished order does not match the approved proof or confirmed order details, DataCenterTags.com will review remake, credit, or other correction options.
Proofed text and customer data
Customer-approved spelling, row names, rack names, circuit references, port maps, and uploaded diagrams are produced as approved. Corrections requested after approval may require a new order or remake charge.